Should we settle for mediocracy? Of course not. Are you offering your employer mediocracy or giving your business an average performance? Only you can answer that question. Should you be ashamed if you are mindful of it yet still offer a mediocre performance? Yes! I think you should. If you don’t, then your situation will implode one day because failure has few places to hide.

‘Mediocracy is OK on the odd rare day, especially if you are feeling off. Just don’t make a habit of it if you want to progress’.

We all have an off day. I woke up today with the dreaded man-flu. Having had just two-hours sleep last night, I felt like and probably looked like the walking dead all day. I pitied myself and moaned to my receptionist. But I tell you this – when my customers were with me I lifted my game to give them a great service because that was what they were paying for i.e. the best of my ability. I raised my game from a crap feeling body to an enthusiastic pre-frontal cortex, and I overrode the aching muscles.

Understanding our biology can help you switch it up a gear because positive thinking can change your neurochemical equilibrium. I actually became my positive thoughts. My Norepinephrine (noradrenaline) levels were low because I felt crap, but I raised them, overriding the poorly body by being positive and friendly around my customers. For a few minutes in blocks of time, I forgot how terrible I felt.

In the brain, norepinephrine produced in the adrenal glands on the kidneys functions as an excitatory neurotransmitter, responsible for our drive, ambition, alertness, focus and long-term memory (learning).

We can raise our game and NOT offer mediocracy because we are not poor, not starving and not an orphan in a war zone. We are educated and have an amazing NHS. Don’t insult the have-nots with your mediocracy

‘When you have had a taste of excellence, you cannot go back to mediocrity’.

Maximillian Degenerez

‘People who are unable to motivate themselves must be content with mediocrity, no matter how impressive their other talents’.

Andrew Carnegie



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